Role: Training
Level: Assistant Manager
Location: Gurugram
Reporting To: Director - Corporate Channel
About The Function
MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, realtime self-booking system which seamlessly integrates into a company's structure to deliver convenience, transparency, savings and the power of choice. Over last 5 years, they have onboarded 50000+ prominent corporates which are availing the benefits of our seamless platform, along with significant savings.
About The Role
This is a critical role where the incumbent will drive end-to-end Learning, Sales Enablement, and Content Strategy for the MyBiz business. The role requires to develop, implement, and oversee a comprehensive training program designed to equip team members with the tools and knowledge necessary for success in an ever-evolving market.
What Will You Be Doing
- Onboarding & Induction Design and execute structured onboarding programs to ensure seamless integration and role readiness of new joiners.
- Learning & Capability Development Drive continuous learning capability building across sales teams through structured curricula, refresher sessions, and advanced training modules.
- Assessment & Evaluation Develop and implement milestone-based evaluation frameworks to assess product understanding and role readiness.
- Training Needs Analysis Identify capability gaps using performance data, manager feedback, and field observations to tailor learning interventions.
- Content Development & Management Create and maintain high-quality training materials including SOPs, process notes, handbooks, and learning manuals, ensuring content is structured, updated, and easily accessible.
- Client-Facing Content Creation Develop product-related content for clients, including feature updates and value-driven communication materials.
- Product & Feature Enablement Support new product and feature launches by ensuring frontline teams are trained and deployment-ready through structured enablement programs.
- Engagement & Learning Culture Drive internal engagement through learning campaigns, quizzes, and knowledge-sharing initiatives.
- Learning Innovation & Digital Enablement Introduce innovative learning solutions, including AI-led training modules and demo simulations. Build scalable digital learning ecosystems through LMS, microlearning, and self-serve training modules.
Qualification & Experience
- MBA from reputed institute with 5-7 years of extensive experience in training, content creation and design, strategic planning, content redesign, ensuring impactful and effective outcomes.
- Exposure to sales, operations, partner enablement, or capability development environments preferred.
- Strong written and verbal communication skills with the ability to create clear, engaging, and audience-relevant content.
- Hands-on experience with content creation tools, presentations, and digital learning platforms.
Key Success Factors Of The Role
- Strategic & Analytical Mindset: Able to assess team needs, identify gaps, and develop tailored training interventions.
- Adaptability & Innovation: Keeps up with industry trends and is innovative in training approaches.
- Leadership & Influence: Motivates and inspires, influencing others to achieve high standards of performance.
