You're a builder who turns complex operational needs into simple, scalable product experiences. You have found the right team.

As a Senior Associate in Fulfillment & Archive Services team, you help define and execute the product roadmap while aligning delivery to stakeholder priorities and control requirements. You manage area backlogs, shape requirements, and partner with engineering and agility leads to deliver features and resolve production issues. You champion end-to-end journeys-using research, analytics, and AI-enabled capabilities-to improve customer and associate outcomes.

Job responsibilities:

Contribute to the strategic development, ongoing refinement & execution of the Fulfillment & Archive Services Product roadmap
Manage existing features and actively lead the research definition and development of new features to advance the product roadmap
Facilitate and drive solutions across the organization working with legal, risk, operations, design and technology teams to prioritize, deliver and align with senior management
Build relationships with multiple diverse stakeholders across JPMorgan Chase
Partner with senior product owners to progress the product roadmap act as voice of the customer and drive product vision in forums where senior product owners are not present

Required qualifications, capabilities, and skills

8+ years product management experience, or equivalent - including defining user experience needs, writing user stories, creating product value propositions, developing features and benefits and developing roadmaps
Strong knowledge of AI and LLM Experience in Document Processing
Experience & comfort working within non-linear design & development processes
Experience in the design & development of service offerings that span multiple channels and form factors
Ability to synthesize large amounts of information to inform decisions and drive work forward
Ability to thrive in a fast-paced, collaborative and cross-functional environment
Excellent written and verbal communication skills: able to present facts, thoughts and ideas in a clear, concise and convincing manner to senior stakeholders

Preferred qualifications, capabilities, and skills

Graduate in any field is mandatory (Preferably science)
Experience working in agile/scrum teams preferred
Masters in Business administration or any field in Science is preferred
Exposure to and experienced in technology and query platforms
Analytical mindset with the ability to synthesize large amounts of data
Exposed to software development mindset and methodologies (Scrum, Kanban, Agile, Waterfall, etc..)

Senior Associate - Product Analyst – Fulfillment & Archive Services