Summary:

We are seeking a skilled professional with a Bachelor's degree in User Experience, Technology, Engineering courses, or equivalent preferred. The candidate will be responsible for creating and maintaining high-quality content across various touchpoints to enhance user experience.

Responsibilities:

Write clear and concise content across multiple touchpoints, including labels, navigational elements, dialog boxes, menus, email templates, tutorials, and notifications.
Drive consensus across teams and advocate for solutions that balance the needs of multiple stakeholders.
Ensure consistency is maintained across the application.
Review business requirements to create copy that fits.
Participate in the product development process to ensure the design is intuitive.
Conduct competitor analysis and user research to inform content strategy.
Optimize and refine existing copy based on changing requirements.
Create and maintain a content style guide and rationale documentation for in-app content standards.

Requirements:

Minimum 4 years of experience in in-app content (UX) writing.
Excellent written and spoken communication skills.
Working knowledge of UX and digital content principles.

Required Skills:

Knowledge of accessibility standards.
Basic knowledge of Figma.
Experience working with B2B and Cat digital, construction/mining/Energy & Transportation industries.
Experience with wireframes or functional specs is a plus.

#AditiConsulting
# 26-02668

Digital UX Writer Customer Support & Omnichannel

UX Content Writer