Chat Support, Customer Service, Written Communication, Typing Skills, Customer Handling, Multitasking, Problem Solving, CRM Tools, English Communication

Excellent Written Verbal Communication Skills, Basic Working Knowledge of Computers, Good understanding of Microsoft Excel

Problem-solving skills, Written communication in Hindi, Basic computer proficiency, Customer-centric approach, Ability to handle high call volume

Refunds chargeback processing, zendesk, Complaint resolution, Multilingual support, E-commerce order management, Live chat platforms, IVR ACD systems, Helpdesk ticketing, Salesforce Service Cloud