Ready to build the future with AI

At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Principal ConsultantMuleSoft Technical Architect

We are seeking an experienced MuleSoft Technical Architect to join our integration and digital transformation team. In this role, you will be responsible for designing, governing, and delivering scalable, secure, and high-performing integration solutions using the MuleSoft Anypoint Platform. You will work closely with Salesforce (SFDC) and other enterprise platforms to ensure seamless system connectivity that supports critical business processes, regulatory requirements, and strategic objectives.

The ideal candidate brings deep expertise in MuleSoft architecture, strong integration design skills, and the ability to translate complex business requirements into robust, reusable API-led solutions. Your success will be measured by the stability, scalability, and business value delivered through enterprise integrations.

Responsibilities:

Design and architect high-performance, reusable, and resilient integration solutions using MuleSoft Anypoint Platform

Define and implement API-led connectivity (System, Process, and Experience APIs) aligned with enterprise integration standards

Identify business processes that can be enhanced through system integration and API enablement

Lead the design and development of custom integrations between Salesforce and third-party systems (CRM, ERP, core systems, data platforms)

Collaborate with project managers, Salesforce architects, developers, and client stakeholders to ensure cohesive solution design and delivery

Establish and enforce integration best practices, governance models, and design standards

Conduct assessments of existing integration landscapes and produce architecture recommendations, roadmaps, and modernization plans

Lead data and functionality migration from legacy or third-party applications via MuleSoft

Ensure solutions meet non-functional requirements including security, performance, scalability, monitoring, and compliance

Support blueprinting, design workshops, and technical walkthroughs with customers

Provide technical leadership, mentor mid-level and junior integration developers, and review solution designs

Stay current with MuleSoft platform capabilities, integration trends, and cloud technologies

Validate solution components, lead customer design reviews, and proactively identify risks and mitigation strategies

Build trusted relationships with client stakeholders and contribute to integration service offerings and accelerators

Qualifications we seek in you!

Minimum qualifications

B.E or B.Tech or MCA

Proven experience as Technical Mulesoft Architect, with a strong understanding of Salesforce%27s platform.

Strong hands-on expertise with MuleSoft Anypoint Platform, including API Manager, Runtime Manager, and CloudHub

Must have experience integrating with Experian, Twilio, Genesys, Oracle and similar platforms

Must have experience of integrating Salesforce with other 3^rd party applications using middleware (MuleSoft), and REST/SOAP APIs

Must have done at least solutioning with 2-3 large implementations individually or in lead capacity.

Experience in CI/CD (Gearset, Copado, Jenkins), Git, VS Code, Oracle integrations

Deep understanding of user-centered design methods and standard processes.

Ability to thrive in a fast-paced, collaborative environment.

Excellent problem-solving and communication skills.

Attention to detail and a strong sense of aesthetics

Preferred qualifications

MuleSoft Certified Integration Architect or Platform Architect

Relevant years of experience in integration and middleware technologies

Experience in financial services or regulated environments

Strong design thinking skills and ability to map business problems to integration-led value streams

Expertise in data modeling, ERDs, and canonical data models

Proficiency with architecture and modeling tools (draw.io, Visio, Lucidchart ArchiMate is a plus)

Familiarity with AWS/Azure for hybrid and cloud-native integrations

Experience with HTML, CSS, JavaScript for API consumer enablement

Self-driven, decisive, and comfortable operating in ambiguous or evolving environments

Why join Genpact
. Lead AI-first transformation - Build and scale AI solutions that redefine industries
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
. Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
. Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process

job applications and applicants are not required to pay to participate in our hiring

process in any other way. Examples of such scams include purchasing a %27starter kit,

paying to apply, or purchasing equipment or training.

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Senior Principal Consultant MuleSoft Technical Architect