Skill required: Payroll - Payroll Organization Design

Designation: Delivery Lead Manager

Qualifications:Any Graduation

Years of Experience:13 to 18 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Manage Client HR Payroll Delivery team and ensure alignment with Clients business and payroll strategic objectives. Act as primary connection between Delivery team and Clients HR leadership for specific business lines. May include design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision. Manages delivery service of People Advisors. Payroll experience into US/UK/international Define the payroll service delivery model. Define roles and responsibilities of the payroll organization including processing, administration, garnishments, taxes, time and attendance, shared service center, call center, and others. Define roles and responsibilities of payroll related jobs and positions.

What are we looking for

A Bachelor degree (or equivalent) OR bachelor s degree with a focus in Human Resources Management or Business Management related discipline.
A Human Resources designation/certification preferred.
Minimum of 6+ years Human Resources and global payroll generalist experience or business role providing deep insight into HR related matters
Minimum of 5+ years HR and Global Payroll service delivery management experience
Ability to provide on-site support at client locations as needed
Demonstrated experience delivering competitive industry best practice HR solutions
Experience in creating successful and productive high level working relationships as a means of driving strategy, solution development and services delivery
Significant work experience at executive and/or senior management level (program management, project management and sales experience)
Extensive experience in management of global or geographically distributed teams
Deep understanding of Accenture s business operations and business strategy
A high degree of business acumen including an understanding of the financial implications of HR services/ Solutions
Ability to support / develop HR strategy for global account s service line
HR Experience
Contact Center Experience
Problem Solving
Service Quality Management
Workday Experience
MS Office Experience
Operational Excellence
Substantial knowledge and understanding of client business and industry
Innovative problem solving and decision making
Strong Coaching/ Partnering capability combined with a demonstrated role providing deep insight into HR related matters Roles and Responsibilities:
Account Management and HR Processes
- Accountable for Account talent management and development
- Develop and implement a clear demand logging process for the account
- Be the focal point in coordinating the demands coming from the respective projects within the account
- Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy
- Oversight of Account on-boarding, orientation, integration
- Facilitate annual performance management activities for account
- Provide performance support and coaching at the worksite
- Work with HR Business Partners to evaluate account needs and propose HR solutions
- Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retention
- Provide oversight of all major HR processes from a client perspective
- Monitor and evaluate HR trends highlighting implications for the client
- Accountable for the coordination and delivery of human resource activities across the account
- Act as liaison with appropriate GU/OG/GP HR leadership and other HR teams
- Identify People programs to put in place at Account
- Participate in recruitment and performance management of HR team members
- Provide coaching and guidance on career development of team members (training, supervision, evaluation) Sales Support
Support the selling of large complex deals at an appropriate stage in the sales lifecycle Advisory and Coaching
- Advise client account leadership regarding HR aspects of key business strategies, issues and decisions and potential problem areas
- Coach and advise account and engagement leads and employees (when necessary) in people matters relevant to the account and business segment at the worksite
- Advise Account leadership in career development activities
- Effectively coach/counsel others
People Initiatives & Team building
- Responsible for coordinating all people s program efforts, optimizing employee engagement and work experience, across the account
Facilitate teamwork and process integration across the team
Responsible for the engagement of team members
, Any Graduation