Agile, Sdlc, Manual Testing, Defect Tracking, Jira, Salesforce, Quality management tools

SAP, Confluence, Slack, Agile Methodologies, Jira, Agentforce, GenAI, Salesforce Service Cloud, Experience Cloud, Vonage

Servicemax, Requirements Gathering, User Stories, System Integration, Reporting Tools, Agile Methodology, Salesforce, Data Analysis, Process Mapping, Stakeholder Management, Business Analyst