O365, Vdi, Itsm, Ticketing Tools, Vpn, Snow, User Device Management, OneDrive, AD, RDP tools like Bomgar, Authentication issues

BMC Remedy, Ticketing Tools, Incident Management, IT Support, Service Desk, Monitoring

configuration management, IT support, Containers, Networking Concepts, User Management, Jira, Itil, Kubernetes, Python, cloud platforms, zendesk

cloud software , Configuration, Disk Management, Ms Office, virtual infrastructure