value stream maps , Jira, Business Rules, Gap Analysis, Use cases, Servicenow, Traceability Matrix, Confluence, Functional Requirements, User Stories, Power BI Report development, Acceptance Criteria, Non-functional requirements, Process maps and workflow diagrams, Operating procedures, data models, Testing summary, Sharepoint, scenario analysis, Impact Assessments, Current-state vs future-state analysis

Advanced Excel, Workflow Design, Agile Methodology, Process Mapping, Business Analysis, Requirements Documentation, Data Analysis