Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your role

Job Description

Business Development

To be responsible for the execution of regional strategy pertaining to OES
Support to sales as well as operations
Follow-up with customers and dealers to acquire orders.
Follow-up and virtual meetings with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, to achieve a business level in line with installed machine population base.
Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans.
Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of OES products to all potential customers.
Experience of territory handling and good collaboration among the team.
OES product support for quote creation through CPQ 2.O / C4C .
Direct Sales order booking as allocated sales engineers.
Dealers order booking through shop online (AC Connect) with the help of CSO.
Good collaboration with the zonal planner and central planner
Optimization plans renewal lead and conversion ratio
OES leads and actions within 24 hrs
Back-office support to all zonal CSOs / Proposal / Internal Sales Engineer
Expectations of internal and external stakeholders for prompt actions on many queries
RMA process and control with the help of CSOs
Installed base and quality data management with Shiraj Shaikh and co-ordination with SSEs
E-tendering and documentation support to zonal CSOs & SSEs.
ACDC related cases and co-ordination with zonal team.
OES sales customer complaints handling, if escalated due to any reason.
Documentation (BG, PBG, SD, CPBG) work of Govt. customers and fulfil the compliances, which are marked to Pune registered office only.
Optimization plan agreements and re-validation with legal & BC team for timely service payment collection.
Functional location creation and machine shifting /creation

Customer Relationship

Collect customer feedback on service (direct, indirect, and dealers)
Analyse escalated customer-related problems and work with service to resolve them.
Analyse factors causing dissatisfaction among customers.
Review measures and take corrective action in coordination with Zonal Manager/ reporting manager.
Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction.
Maintain regular contact with all customers.
Liaise with colleagues handling field Aftermarket sales to coordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained.
NPS follow-ups with the help of zonal CSO / Internal sales and sales team

Compliance with Corporate Guidelines

Follow in letter and spirit the Atlas Copco Vision, Mission, and core values.
Talent framework competencies
Comply with the Atlas Copco Business Code of Conduct
Comply with the policies and procedures communicated from time to time.
Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture

To succeed, you will need

Knowledge And Educational Requirements

Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company's market and operation.
Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, well-defined plans, which will be easily communicated and implemented.
Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization.
Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry.

Experience Requirements

Minimum 3-5 experience in sales/operations or relevant experience in with completion of existing mission of job/profile.
Degree /Diploma in Engineering or graduation in any stream with focus on Skill set for business perspective and growth mindset.

Personality Requirements

Firm believer that there is always a better way of doing things.
Resourceful/ Enthusiastic/ Open-minded.
Result Oriented.

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being

Job location

On-Site

This role requires you to work on-site at our office in Pune, India. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Sr. Proposal / Proposal Engineer- OES