Job Title: Program Manager

Location: NIAT Campuses (On-site)

Department: Academic Operations

Reporting To: Senior Program Leadership

Role Overview

The Program Manager (PM) at NIAT is a key leadership role responsible for driving the successful execution of on-campus academic programs. This role ensures seamless coordination across academic delivery, student engagement, and operational logistics, with a strong focus on delivering a high-impact, industry-relevant learning experience.

As a Program Manager, you will oversee end-to-end campus operations, collaborate with cross-functional teams, and directly contribute to student success and satisfaction. The role requires a balance of execution excellence, stakeholder management, and strategic thinking.

Key Responsibilities

1. Operational Management

Oversee day-to-day execution of classes, labs, assessments, and campus events in alignment with the academic calendar
Coordinate with academic mentors, BOAs, and internal teams to ensure smooth operational flow
Maintain structure, discipline, and consistency across student batches and campus activities

2. Student Success & Academic Support

Partner with academic and student success teams to monitor student progress and identify at-risk learners
Conduct one-on-one or group interventions to improve academic outcomes
Manage student issue trackers and ensure timely resolution of concerns

3. Student Engagement & Experience

Monitor classroom quality, mentor effectiveness, and overall student engagement
Gather feedback and recommend improvements in teaching methodologies and academic planning
Lead campus initiatives including community events, branding activities, and academic showcases

4. Industry & Placement Enablement

Collaborate with placement and training teams to execute workshops, mock interviews, and skill-building sessions
Build and maintain relationships with local industry professionals and alumni networks
Support internship and placement processes, ensuring a smooth transition for students into the workforce

5. Reporting & Stakeholder Management

Maintain accurate reports, dashboards, and trackers related to academic performance and engagement
Provide regular updates to senior leadership on campus performance, risks, and improvement areas
Represent the program in internal and external stakeholder discussions

Required Skills & Qualifications

Bachelor's degree in any discipline (Master's degree is a plus)
Strong proficiency in Google Sheets/Excel for data tracking and reporting
Excellent communication and stakeholder management skills
Demonstrated ability to manage operations in a fast-paced, dynamic environment
Strong problem-solving and decision-making capabilities

Key Competencies

Execution excellence and operational ownership
Process orientation and structured thinking
Student-centric mindset with strong interpersonal skills
Data-driven decision making
Adaptability and resilience

Preferred Qualifications

Familiarity with the local language and regional context of the campus
Prior experience in academic operations, program management, or ed-tech environments

Why Join NIAT

Opportunity to lead and scale high-impact academic programs
Exposure to cross-functional collaboration across academic, product, and industry teams
Direct influence on student success and career outcomes
Clear pathway to senior leadership roles within academic operations

Role Impact

As a Program Manager, you will play a critical role in delivering the NIAT experience at the campus level. While curriculum design may be centralized, you will own its execution—ensuring operational excellence, high student engagement, and successful outcomes across all program touchpoints.

Program Manager II, ATS Programs

Program Manager

Program Manager I, ATS Programs