twilio , Ivr, Genesys, Json, Cisco Ucce, Automation Scripting, Sql, Log Analysis, Amazon Connect, Cti, Postman, Rest Apis, Deployment Tools, Dialers, Outbound Contact Center Products, Omnichannel Communication Platforms, API-based Integrations, Campaign Management, Monitoring, ACD, five9, Production Issue Troubleshooting, Campaign Management Workflows, NICE InContact, Agent Desktop Integrations, Contact Center Technologies, Avaya

Proxies, Windows Server, Linux, Elasticsearch, Firewalls, Dns, Sql, Technical Support Engineer, Networking fundamentals, LogRhythm SIEM

Java, Servicenow, Oracle Weblogic, Pl Sql, Elk Stack, Jira, Itil, Sql, Gherkin, Confluence, Linux, Shell scripting, Cucumber, Oracle, Python, Playwright, Mural, Teams, Quarkus

Unix, Kvm, C, Network Monitoring, Network Security, Bash, Windows, Docker, Linux, Python, Network Performance, VM-Ware ESXi, qemu

L1 Support, Sql, Technical Support

Linux, Networking, Os, Troubleshooting, Technical Support