This role involves direct field sales of GMart WhatsApp Chatbot and Automation solutions. The Field Sales Executive will visit businesses in the market, demonstrate industry-specific chatbot workflows, Chatbot features and convert businesses into paying customers.

Responsibilities

GMart enables businesses to automate conversations and workflows on WhatsApp including: Prospect Lead Capture Automation, Customer Service Automation, Vendor Communication Automation.

Daily Responsibilities

Visit local businesses in assigned territory.
Identify business owners or decision-makers.
Conduct WhatsApp chatbot demonstrations.
Explain automation benefits for the business.
Close sales and onboard businesses.
Maintain daily reporting of visits, demos, and closures.

Chatbot Demo Expectations

Sales executives must demonstrate industry-specific chatbot workflows: Prospect Flow (Lead Capture), Customer inquiries automation, Lead qualification via WhatsApp menus, Automatic data capture, Customer Flow (Service Automation), and Order / appointment updates.
Support automation, Customer self-service menus, Vendor Flow (Operational Automation), Supplier coordination, Delivery confirmations, and Operational communication automation.

Requirements

Strong communication skills.
Confidence interacting with business owners.
Basic understanding of digital tools.
Sales and negotiation ability.
High energy and target-driven attitude.

Preferred Experience

Field Sales Experience: 1-3 years of experience in on-ground sales, direct market visits, or feet-on-street sales roles, interacting with local businesses and decision-makers.
Local Market Exposure: Experience visiting shops, offices, clinics, retail outlets, real estate offices, coaching centers, or service businesses to generate sales leads and close deals.
Business Owner Interaction: Ability to confidently approach and communicate with business owners, managers, or decision makers during in-person visits.
Sales Closing Skills: Demonstrated ability to pitch products, handle objections, negotiate pricing, and close sales during face-to-face meetings.
Territory Sales Experience: Familiarity with territory-based selling, daily market planning, and managing a pipeline of prospects through regular follow-ups.
Industry Exposure (Preferred but not mandatory): Experience selling products or services such as digital marketing services, SaaS tools, payment solutions, POS systems, telecom services, or business software will be an advantage.

This job was posted by Anuradha Jindal from Encriss Technologies.