Basic technical knowledge, CRM customer support tools, Computer Proficiency

Apis, Edi, Ticketing Tools, Integrations, Order lifecycle, Basic Accounting, Inventory Warehouse Management, ERP concepts, Sales Distribution

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Customer Support, Inbound Calls, Outbound Calls, CRM, Basic Computer Skills

Technical Support Voice, Bpo, Customer Support Associate, Chat Support, Voice support

crm software, Troubleshooting, Customer Service, Technical Support, Communication Skills, Time Management, Data Entry, Problem Solving, Multitasking, Team Collaboration