Areas of Responsibility:
Oversee Restaurants/Bars and Room Service operations (if applicable)
Supervision & Leadership:
Assist in daily supervision of restaurant operations
Support menu planning and maintain sanitation standards
Assist servers and hosts during peak meal periods
Strive to improve guest and employee satisfaction
Determine training needs and implement plans
Education & Experience:
High school diploma or GED with 4 years of experience in food and beverage or related area, OR
2-year degree in Food Service Management, Hospitality, Business Administration, or related field with 2 years of experience
Core Work Activities:
Assisting in Management of Restaurant Team:
Handle employee questions and concerns
Monitor employee performance and provide feedback
Supervise daily shift operations in the absence of higher management
Participate in departmental meetings to communicate goals and desired results
Conducting Day-to-Day Restaurant Operations:
Ensure proper supplies, equipment, and uniforms for employees
Communicate food quality and service issues to the Chef and Restaurant Manager
Ensure compliance with restaurant policies and local laws
Manage budget goals and perform restaurant duties as necessary
Providing Exceptional Customer Service:
Interact with guests to gather feedback on service and quality
Supervise staffing levels to meet operational and financial objectives
Handle guest complaints and problems as necessary
Set a positive example for guest relations
Conducting Human Resource Activities:
Supervise ongoing training for employees
Communicate performance expectations and provide coaching
Counsel employees based on performance
Additional Responsibilities:
Provide information to supervisors, co-workers, and subordinates
Assist servers and hosts during high-demand times
Recognize quality products and presentations
Supervise daily shift operations in absence of Restaurant Manager
Equal Opportunity Employer:
Commitment to hiring a diverse workforce and fostering an inclusive, people-first culture

Restaurant Manager

Assistant Restaurant Manager