Job Purpose

To support organizational operations by managing backend processes, maintaining accurate records, handling data entry, and ensuring smooth coordination between departments. The role requires high accuracy, confidentiality, and efficiency in administrative functions.

Key Responsibilities

Perform data entry and maintain accurate records in systems and databases

Handle day-to-day back office operations and documentation

Prepare and manage reports using MS Excel

Maintain files, records, and documentation in an organized manner

Coordinate with internal departments for data and process requirements

Verify data accuracy and identify discrepancies

Assist in MIS reporting and data analysis

Ensure timely completion of assigned administrative tasks

Maintain confidentiality of company data and information

Support audit and compliance-related documentation when required

Key Performance Indicators (KPIs)

Accuracy level in data entry and reporting

Timely completion of assigned tasks

Error rate in documentation and records

Efficiency in handling backend processes

Quality of MIS reports and data management

Adherence to deadlines and compliance requirements

Required Skills & Competencies

Good Communication Skills (Written & Verbal)

Strong Computer Proficiency

Advanced MS Excel Skills (Formulas, Data Handling, Basic Reports)

Attention to Detail and Accuracy

Basic Analytical and Problem-Solving Skills

Time Management and Organizational Skills

Ability to work independently and in a team

Qualification

Graduate / Postgraduate (Any Stream)

Relevant experience in back office / data handling will be preferred

Working Conditions

Office-based role

Standard working hours as per company policy

Use of computer systems for extended periods

Additional Requirements (Optional)

Prior experience in healthcare or service industry will be an advantage

Back Office Executive