Job Title: Executive – Credit Control & Collection

Location: Delhi

Experience: 1–3 years

Job Summary

We are looking for a detail-oriented Credit Control Executive to manage customer outstanding collections, monitor receivables, and ensure timely recovery of payments. The role requires regular customer follow-up, account reconciliation, and close coordination with internal teams to maintain healthy cash flow and accurate receivable records.

Key Responsibilities

Follow up on customer outstanding accounts, primarily for accounts with exposure of less than ₹50 lakh.
Monitor customer accounts regularly to ensure timely collection of payments and adherence to agreed credit terms.
Follow up with customers through email, phone calls, and written communication regarding overdue payments.
Prepare and share account statements, payment reminders, and follow-up notices.
Reconcile customer ledgers and resolve payment discrepancies, short payments, or deduction-related issues.
Update and maintain accurate records of receipts, outstanding balances, and collection status in the AI portal.
Coordinate with sales, operations, and finance teams to resolve billing, documentation, or credit-related queries.
Support periodic receivables review and aging analysis to ensure effective control over outstanding dues.

Required Skills

Good understanding of accounts receivable and credit control processes.
Strong follow-up, negotiation, and communication skills.
Proficiency in Microsoft Excel and ERP/portal-based data handling.
Good analytical ability with attention to detail and accuracy.
Ability to coordinate effectively across teams and manage multiple follow-ups.

Location: New Delhi - EMBI, New Delhi, Delhi, India

Executive- Credit Control and Collection