Job Title: Executive – Credit Control & Collection
Location: Delhi
Experience: 1–3 years
Job Summary
We are looking for a detail-oriented Credit Control Executive to manage customer outstanding collections, monitor receivables, and ensure timely recovery of payments. The role requires regular customer follow-up, account reconciliation, and close coordination with internal teams to maintain healthy cash flow and accurate receivable records.
Key Responsibilities
- Follow up on customer outstanding accounts, primarily for accounts with exposure of less than ₹50 lakh.
- Monitor customer accounts regularly to ensure timely collection of payments and adherence to agreed credit terms.
- Follow up with customers through email, phone calls, and written communication regarding overdue payments.
- Prepare and share account statements, payment reminders, and follow-up notices.
- Reconcile customer ledgers and resolve payment discrepancies, short payments, or deduction-related issues.
- Update and maintain accurate records of receipts, outstanding balances, and collection status in the AI portal.
- Coordinate with sales, operations, and finance teams to resolve billing, documentation, or credit-related queries.
- Support periodic receivables review and aging analysis to ensure effective control over outstanding dues.
Required Skills
- Good understanding of accounts receivable and credit control processes.
- Strong follow-up, negotiation, and communication skills.
- Proficiency in Microsoft Excel and ERP/portal-based data handling.
- Good analytical ability with attention to detail and accuracy.
- Ability to coordinate effectively across teams and manage multiple follow-ups.
Location: New Delhi - EMBI, New Delhi, Delhi, India
