Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

Lead the Application Operations team responsible for managing Java, Hybris, .NET, Azure, and Dynatrace, ensuring high performance and uptime across applications.
Manage multiple projects simultaneously in a fast-paced environment, ensuring timely delivery and quality standards are met.
Analyze, troubleshoot, and resolve complex technical issues, ensuring minimal disruption to services and applications.
Collaborate with internal teams and external partners to ensure seamless project execution and successful completion.
Provide clear communication to both internal and external stakeholders, offering technical support and guidance as needed.
Manage team performance, allocate resources effectively, and oversee recruitment, training, and talent development.
Align technology strategies and solutions to meet the organization's business objectives and goals.
Keep up-to-date with industry trends, emerging technologies, and best practices to ensure competitive advantage.
Ensure effective use of Application Performance Management (APM) tools like Dynatrace for proactive issue detection and resolution.
Foster a collaborative and results-driven team environment, encouraging innovation and continuous improvement across application operations.

Qualifications

Min 10 – 14 years of Experience
Proven experience managing Hybris, .NET, Azure platforms, and Dynatrace for application operations.
Ability to manage multiple projects simultaneously, ensuring timely completion in fast-paced environments.
Strong technical leadership skills with expertise in application architecture, planning, and troubleshooting complex issues.
Excellent communication skills to collaborate with internal and external stakeholders and provide technical support.
Experience in continuous improvement and driving process optimization in technology and product management.
Expertise in mentoring and developing team members, managing resources, and aligning technology with business goals.
In-depth knowledge of web technologies, emerging trends, and the ability to stay current with industry best practices.
Ability to analyze performance and operational data to derive actionable insights for system optimization and business value
Good communication and soft skills along with good interpersonal and team skills are essential.
Ability to influence and coordinate cross-organization teams to implement important technical priorities.

Supervisor, Application Systems Delivery

Supervisor, Application Systems Delivery