Role: Network and Firewall Engineer (L2/L3)

Overview

Seeking offshore Network Engineers to support a U.S.-based engineering team in a managed services environment. This is an execution-focused role involving network support, deployments, and troubleshooting across multi-vendor environments. No architecture/design ownership required.

Technical Skills Required

Troubleshoot and resolve issues across Cisco Meraki, Fortinet (FortiGate), Cradle point, and SD-WAN environments
Handle site outages, WAN/connectivity issues, firewall policies, routing, and VPNs
Support SD-WAN performance and failover scenarios
Execute deployment cutovers and assist in network implementations
Provide remote support to field technicians during installations
Work on tickets, monitoring, and operational tasks throughout the shift
Coordinate with ISPs/carriers for circuit and connectivity issues
Maintain accurate documentation, runbooks, and ticket updates

Roles and responsibilities

7+ years of experience in network engineering/support
Strong hands-on experience with Cisco Meraki, Fortinet, and cellular networking (Cradle point)
Solid knowledge of VLANs, routing, VPNs (IPsec), firewall policies, and SD-WAN
Ability to troubleshoot independently and handle deployments with minimal supervision
Experience supporting remote installations and working with distributed teams

Certifications

Meraki and Fortinet certifications (required)
Network+ / CCNA (preferred)

Nice to Have

Palo Alto (PAN-OS / Prisma SD-WAN)
Cisco routing & switching / SD-WAN
Cellular networking experience

Skills Required

Strong communication (spoken & written English)
Ability to work independently and collaborate with global teams
Detail-oriented with good documentation practices

Network Security Engineer L3