Access, Excel, Itil Framework, Powerpoint, BB, Ms Word, Pmp, GB

AWS EKS, Kubernets, Terraform

Scripting, Windows OS, Networking, Linux Os, Cloud Services, Incident Management, Monitoring Tools, Virtualization, SQL Databases, Troubleshooting

ticketing systems , Intune, Windows, Mac, Microsoft 365, Azure Ad, Operating Systems, End-user hardware, Entra ID, IT infrastructures, ITSM best practices, Networks fundamentals, Cloud-based architectures, Kandji MDM

Windows 7, Troubleshooting Skills, Cloud System Engineer, SQL Server 2012 or 2016, AWS-Infra, Cloud System Administrator

Itsm, Excel, JIRA, Incident Management, issue tracking processes, Manage Engine SDP, application production support processes