Job Description - Junior Operations Executive

Company: The 1970 Shop

Location: Lawrence Road Industrial Area, Delhi

Work Mode: Work From Office

Experience: 1+ years

Work Schedule: 6 days a week

Brand's Website:- https://www.the1970shop.com

About The Company

1970 Shop is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.

Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.

Role Overview :-

We are looking for a detail-oriented Junior Operations Executive to support our dispatch and shipping operations. This role involves handling discrepancies with shipping partners, ensuring smooth coordination, and maintaining accurate records for issue resolution.

Key Responsibilities

Resolve discrepancies related to shipping (e.g., weight mismatches between internal records and shipping partners.
Upload necessary proofs and documentation to support claims and disputes
Follow up with shipping partners to secure refunds for errors or overcharges
Coordinate daily with internal and external teams to address shipment delays
Track and maintain records of issues, resolutions, and pending cases
Ensure timely communication and closure of all operational discrepancies

Desired Skills & Qualifications

Good typing speed and accuracy
Basic understanding of internet tools and general tech-savviness
Strong attention to detail and problem-solving skills
Good communication and follow-up skills
Ability to manage multiple tasks and prioritize effectively

Why Join Us

Be part of building a 1000 Cr consumer brand from the ground up
Opportunity to work closely with founders and leadership
Long-term wealth creation through ESOP participation
High ownership, high impact role in a fast-scaling organization