Job Description - Junior Operations Executive
Company: The 1970 Shop
Location: Lawrence Road Industrial Area, Delhi
Work Mode: Work From Office
Experience: 1+ years
Work Schedule: 6 days a week
Brand's Website:- https://www.the1970shop.com
About The Company
1970 Shop is a fast-growing Indian retail sweet and snacks brand focused on
nostalgic, homemade-style products with a strong emphasis on
clean labelling, healthier alternatives, and authentic storytelling.
Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.
Role Overview :-
We are looking for a detail-oriented
Junior Operations Executive to support our dispatch and shipping operations. This role involves handling discrepancies with shipping partners, ensuring smooth coordination, and maintaining accurate records for issue resolution.
Key Responsibilities
- Resolve discrepancies related to shipping (e.g., weight mismatches between internal records and shipping partners.
- Upload necessary proofs and documentation to support claims and disputes
- Follow up with shipping partners to secure refunds for errors or overcharges
- Coordinate daily with internal and external teams to address shipment delays
- Track and maintain records of issues, resolutions, and pending cases
- Ensure timely communication and closure of all operational discrepancies
Desired Skills & Qualifications
- Good typing speed and accuracy
- Basic understanding of internet tools and general tech-savviness
- Strong attention to detail and problem-solving skills
- Good communication and follow-up skills
- Ability to manage multiple tasks and prioritize effectively
Why Join Us
- Be part of building a ₹1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a fast-scaling organization
