Test Automation, Protractor, Quality Assurance, Python, Sql, Playwright, UI Automation Testing, API Automation Testing

Excel, Sql, QA frameworks, case review tools, TRM Labs, Chainalysis, Elliptic, audit methodologies

Attention To Detail, quality control measures, quality assurance methodologies, quality documentation, Analytical Skills

Ms Excel, compliance standards, QA tools, Reporting

Ui Ux Design, Slack, Agile, Scrum, JIRA, Quality Assurance

Error reduction, Client Satisfaction, Leadership, Effective escalation management, Investigative mindset, Travel Rule compliance, Stakeholder feedback, Quality assurance scores, Transaction Monitoring, Team Management, SLA adherence, Blockchain analytics investigations, AML BSA regulatory frameworks, Operational Efficiency

decision-making frameworks, disputes, fraud tooling, reason codes, Chargebacks, dispute handling principles, fraud risk signals, Transaction Analysis, analytical mindset, Unit21 case management solution, fraud operations, chargeback lifecycle

Quality analyst, Bpo, Voice Process, domestic voice

RCM expertise, quality frameworks, Denial Management, athenaNet, SOP adherence, Analytical Skills, audit methodologies, Process Improvements, Root Cause Analysis, AR workflows