Key Responsibilities2. Operations Management3. Team Leadership4. Guest Service Excellence5. Financial Management6. Inventory & Equipment Control7. Health & Safety Compliance

Event Planning & Coordination
Coordinate with clients to understand event requirements, including menu, décor, seating, and logistics
Prepare detailed Banquet Event Orders (BEOs) and communicate to all departments
Ensure all event arrangements are executed as per client expectations
Supervise banquet operations including setup, service, and breakdown of events
Ensure compliance with hotel service standards and hygiene practices
Monitor event flow and resolve any issues promptly
Recruit, train, schedule, and supervise banquet staff
Conduct daily briefings and ensure staff grooming and discipline standards
Motivate and lead the team to deliver high-quality service
Ensure a high level of guest satisfaction during events
Handle guest feedback, complaints, and special requests professionally
Maintain strong relationships with clients and event organizers
Monitor banquet revenue and control costs (food, labor, and equipment)
Ensure proper billing and adherence to budgets
Identify opportunities to maximize revenue through upselling
Maintain banquet equipment and ensure proper usage and storage
Coordinate with stores and kitchen for timely availability of supplies
Conduct regular inventory checks
Ensure compliance with food safety standards and hygiene regulations
Maintain cleanliness and safety in all banquet areas
Follow hotel policies and statutory

Interested candidates can share their resume at [HIDDEN TEXT]

Skills

Event Management Team Leadership Guest Handling Time Management Problem-Solving Attention to Detail

Banquet Manager