Agile, Scrum, Salesforce, Process Mapping, Acceptance criteria definition, Salesforce business analysis, User story creation, Functional requirement management

ui ux , Uml Diagrams, Agile, User Stories, Service Cloud, Health Cloud, BRDs, Salesforce, FRDs, process maps

Reporting & Analytics, Business Systems Analysis, User Stories, Salesforce Cpq, Salesforce Configuration, Uat

google sheets , Confluence, Salesforce Cpq, Excel, JIRA, API integration concepts, light SQL, Lucidchart, Visio, Salesforce platform concepts