Location: Kadubeesanahalli, Bengaluru, Karnataka 560103

We are seeking an experienced Warehouse Manager to oversee and optimize our multiband warehouse operations. The ideal candidate will have a proven track record in managing inbound and outbound Warehouse Operations, inventory control, and ensuring operational efficiency. The role demands a strategic thinker with a strong background in warehouse management, process improvement, and team leadership

Key Responsibilities

Inbound Operations

Drive and achieve targets for key inbound KPIs such as Receiving, Putaway, Order Processing and Inventory Accuracy
Meet end-to-end turnaround time as per defined KPIs and work on enhancing warehouse efficiency and productivity

Warehouse Operations

Manage inbound and outbound warehousing operations in the region
Support expansion and growth plans for the region with effective use of technology in operations
Handle common business issues independently, seeking guidance on complex or non-routine topics

Inventory Control

Conduct regular inventory counts and reconcile discrepancies
Implement inventory management systems and procedures to optimize accuracy and efficiency
Monitor product quality and ensure compliance with storage requirements
Coordinate with the procurement team to replenish stock as needed and minimize stockouts

Safety and Compliance

Enforce safety regulations and best practices to maintain a secure work environment
Conduct regular safety inspections and address any hazards or concerns
Ensure compliance with company policies and local, state, and federal regulations
Implement measures to prevent loss, damage, or theft of inventory

Process Improvement

Identify areas for process improvement and efficiency gains within the warehouse
Collaborate with cross-functional teams to implement changes and streamline operations
Analyze KPIs to measure and track warehouse performance
Continuously seek opportunities to optimize workflows and reduce costs

Leadership and Team Management

Lead and mentor a team of warehouse supervisors, logistics coordinators, and other staff to ensure high performance and productivity
Develop and implement strategies to optimize warehouse and outbound logistics operations
Oversee inventory control processes, including cycle counting, stock reconciliation, and obsolete inventory management

Matrix Management and Multi-Brand Handling

Coordinate and manage the storage and distribution of multiple brands, ensuring brand-specific requirements are met
Utilize matrix management techniques to optimize space utilization, inventory management, and resource allocation across brands

Warehouse Performance Measurement and Analytics

Develop and implement KPIs to measure and evaluate warehouse performance
Utilize data analytics and reporting tools to identify trends and opportunities for optimization
Prepare and present detailed performance reports to senior management

SLA Management and Compliance

Define, monitor, and enforce Service Level Agreements (SLAs) with internal and external stakeholders
Ensure strict compliance with SLAs, addressing any breaches or operational issues promptly
Collaborate with cross-functional teams to align warehouse operations with overall business objectives

Marketplace and D2C Order Fulfillment

Oversee the fulfilment processes for Marketplace and D2C orders, ensuring timely and accurate order processing
Implement advanced order management systems and technologies to enhance efficiency
Monitor and optimize order flow to ensure superior customer satisfaction
Manage the order fulfilment process to ensure accurate and on-time delivery of customer orders

3PL Warehousing and Partnership Management

Establish and maintain robust relationships with third-party Warehouse providers to streamline operations
Conduct regular performance reviews and audits of 3PL services, addressing any performance gaps proactively

Sr. Associate/Lead- SCM