Location: Kadubeesanahalli, Bengaluru, Karnataka 560103
We are seeking an experienced Warehouse Manager to oversee and optimize our multiband warehouse operations. The ideal candidate will have a proven track record in managing inbound and outbound Warehouse Operations, inventory control, and ensuring operational efficiency. The role demands a strategic thinker with a strong background in warehouse management, process improvement, and team leadership
Key Responsibilities
Inbound Operations
- Drive and achieve targets for key inbound KPIs such as Receiving, Putaway, Order Processing and Inventory Accuracy
- Meet end-to-end turnaround time as per defined KPIs and work on enhancing warehouse efficiency and productivity
Warehouse Operations
- Manage inbound and outbound warehousing operations in the region
- Support expansion and growth plans for the region with effective use of technology in operations
- Handle common business issues independently, seeking guidance on complex or non-routine topics
Inventory Control
- Conduct regular inventory counts and reconcile discrepancies
- Implement inventory management systems and procedures to optimize accuracy and efficiency
- Monitor product quality and ensure compliance with storage requirements
- Coordinate with the procurement team to replenish stock as needed and minimize stockouts
Safety and Compliance
- Enforce safety regulations and best practices to maintain a secure work environment
- Conduct regular safety inspections and address any hazards or concerns
- Ensure compliance with company policies and local, state, and federal regulations
- Implement measures to prevent loss, damage, or theft of inventory
Process Improvement
- Identify areas for process improvement and efficiency gains within the warehouse
- Collaborate with cross-functional teams to implement changes and streamline operations
- Analyze KPIs to measure and track warehouse performance
- Continuously seek opportunities to optimize workflows and reduce costs
Leadership and Team Management
- Lead and mentor a team of warehouse supervisors, logistics coordinators, and other staff to ensure high performance and productivity
- Develop and implement strategies to optimize warehouse and outbound logistics operations
- Oversee inventory control processes, including cycle counting, stock reconciliation, and obsolete inventory management
Matrix Management and Multi-Brand Handling
- Coordinate and manage the storage and distribution of multiple brands, ensuring brand-specific requirements are met
- Utilize matrix management techniques to optimize space utilization, inventory management, and resource allocation across brands
Warehouse Performance Measurement and Analytics
- Develop and implement KPIs to measure and evaluate warehouse performance
- Utilize data analytics and reporting tools to identify trends and opportunities for optimization
- Prepare and present detailed performance reports to senior management
SLA Management and Compliance
- Define, monitor, and enforce Service Level Agreements (SLAs) with internal and external stakeholders
- Ensure strict compliance with SLAs, addressing any breaches or operational issues promptly
- Collaborate with cross-functional teams to align warehouse operations with overall business objectives
Marketplace and D2C Order Fulfillment
- Oversee the fulfilment processes for Marketplace and D2C orders, ensuring timely and accurate order processing
- Implement advanced order management systems and technologies to enhance efficiency
- Monitor and optimize order flow to ensure superior customer satisfaction
- Manage the order fulfilment process to ensure accurate and on-time delivery of customer orders
3PL Warehousing and Partnership Management
- Establish and maintain robust relationships with third-party Warehouse providers to streamline operations
- Conduct regular performance reviews and audits of 3PL services, addressing any performance gaps proactively
