Confluence, Agile Scrum, JIRA, Azure DevOps, business process modeling, AI tools, data analysis techniques, SDLC methodologies

Advanced Excel, Workflow Design, Agile Methodology, Process Mapping, Business Analysis, Requirements Documentation, Data Analysis

value stream maps , Jira, Business Rules, Gap Analysis, Use cases, Servicenow, Traceability Matrix, Confluence, Functional Requirements, User Stories, Power BI Report development, Acceptance Criteria, Non-functional requirements, Process maps and workflow diagrams, Operating procedures, data models, Testing summary, Sharepoint, scenario analysis, Impact Assessments, Current-state vs future-state analysis