self service , Ip Telephony, Omni-Channel Orchestration Routing, Omnichannel self-service IVR, Cloud contact center technologies, Sprinklr Unified CXM, Digital DX, Workflow Automation, Analytics, Outbound Engagement, Unified communications UC, Intelligent Routing, Social Media Engagement, Workforce Optimization

GitHub Copilot, AI-enabled tools, AI guardrails, LLMs, Salesforce Agent force, workflow automation, Claude Code, OpenAI Codex, Oracle AI Agent Studio

data engineering , complex event processing , Machine Learning Algorithms, SAS, MATLAB, Sql, Data Science, Big Data Technologies, Data Warehousing, Python, Data storage processing and data asset management, Real-time Analytics, Cloud-based data platforms and architectures, Data ingestion acquisition and data pipeline development, R, Relational Databases, Data Visualization tools and frameworks, Analytics tools

System Testing, Mssql, data pipeline development, cyber technological risks identification and mitigation, workflow automation, System Implementation, AI-driven workflow automation, stored procedures

communication plans, Hse Management, risk assessments, HSE legal register, auditing, disaster recovery plans, safety protocols, HSE training programs, management system implementation

Scalability, Design Patterns, Testing, Coding Standards, build processes, livesite operations, system reliability, code reviews, source control management, certification, engineering team management

Ml, Aml, KYB, low-code tools, workflow automation tools, Kyc, Ai, Transaction Monitoring, Risk Compliance, Sanctions Screening, risk decisioning

Dynamics 365, enterprise pipeline development, Microsoft ecosystem, CRM platforms, B2b Sales, vendor management, data-driven mindset, partner development, co-sell models

System Integration Testing, Data Mining, ADO, Jira, Sql, Data Quality, Confluence, Plsql, Uat Support, Etl Tools, Data Transformation, Design workflow knowledge, Product Control accounting, Data modelling design, Documentation tools, Data Analysis, Data Sourcing

Apis, Postman, Api Testing, Sql, logs debugging, system workflows, SDK integrations