Job Description – Delivery Manager (Data Projects)

Role: Delivery Manager – Data Engineering & Analytics

Experience: 15+ Years

Industry: IT Services / Consulting

Location: Bangalore (Work From Office)

Employment Type: Full-Time

Role Overview

We are looking for an experienced and results-driven Delivery Manager with 15+ years of experience in the IT Services industry, specialising in large-scale Data Engineering and Data Transformation programs. The ideal candidate should possess strong delivery leadership capabilities across DataStage, Snowflake, and Kafka-based ecosystems, with proven experience managing multimillion-dollar accounts and driving customer success.

This role requires ownership of end-to-end delivery management, P&L accountability, stakeholder engagement, program governance, customer relationship management, and leadership of distributed delivery teams.

Key Responsibilities

Delivery & Program Management

Lead end-to-end delivery of enterprise-scale Data Engineering, Data Migration, Data Modernization, and Analytics programs.
Manage multiple concurrent projects/programs involving technologies such as IBM DataStage, Snowflake, Kafka, ETL/ELT pipelines, and cloud-based data platforms.
Ensure successful delivery within scope, timelines, quality benchmarks, and budget commitments.
Establish delivery governance frameworks, KPIs, SLAs, and risk mitigation strategies.
Drive agile and hybrid delivery methodologies across cross-functional teams.

Customer & Stakeholder Management

Act as the primary point of contact for customer leadership and executive stakeholders.
Conduct weekly, monthly, and quarterly business reviews (QBRs) with customers.
Build strong customer relationships, ensuring high CSAT and long-term strategic engagement.
Manage escalations proactively and ensure timely resolution of delivery and operational issues.
Participate in strategic discussions, roadmap planning, and transformation initiatives with clients.

Financial & P&L Management

Own and manage a minimum $5 Million+ P&L portfolio/account.
Drive revenue growth, profitability, margin optimization, and resource utilization.
Forecast budgets, manage financial planning, and monitor project/account profitability.
Support business development, solutioning, estimations, and presales activities.

Team Leadership & Resource Management

Lead and mentor large global delivery teams comprising project managers, architects, developers, QA teams, and support personnel.
Drive resource planning, competency development, succession planning, and performance management.
Foster a high-performance, collaborative, and customer-centric culture.
Manage onsite-offshore delivery models effectively.

Technical & Domain Oversight

Provide strategic oversight for data platform implementations and modernization programs.
Ensure best practices in:
IBM DataStage
Snowflake
Kafka/Event Streaming
ETL/ELT frameworks
Data Warehousing & Data Lakes
Cloud Data Platforms (AWS/Azure/GCP)
Data Governance & Data Quality
Collaborate with architecture and engineering teams to drive scalable and resilient solutions.

Required Skills & Experience

Mandatory Skills

15+ years of experience in IT Services/Consulting industry.
Strong experience managing large-scale Data Engineering/Data Transformation programs.
Hands-on background or strong understanding of:
IBM DataStage
Snowflake
Kafka
Proven experience managing $5 Million+ P&L/account portfolios.
Strong customer-facing and stakeholder management experience.
Experience conducting executive governance meetings, weekly reviews, and QBRs.
Expertise in delivery governance, risk management, and operational excellence.
Experience managing global onsite-offshore teams.

Preferred Skills

Exposure to cloud platforms such as AWS, Azure, or GCP.
Experience in Agile/Scrum delivery models.
Knowledge of modern data architectures and real-time data processing.
Presales and solutioning experience.
Strong negotiation and conflict-resolution skills.

Educational Qualifications

Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
MBA or PMP certification is a plus.

Key Competencies

Strategic Thinking
Executive Communication
Customer Relationship Management
Financial Acumen
Leadership & Team Building
Problem Solving & Decision Making
Delivery Excellence
Stakeholder Management

Success Metrics

Customer Satisfaction (CSAT)
Delivery Quality & Timeliness
Revenue & Margin Growth
Resource Utilisation
Team Engagement & Retention
Program Governance Compliance