Job Description – Delivery Manager (Data Projects)
Role: Delivery Manager – Data Engineering & Analytics
Experience: 15+ Years
Industry: IT Services / Consulting
Location: Bangalore (Work From Office)
Employment Type: Full-Time
Role Overview
We are looking for an experienced and results-driven Delivery Manager with 15+ years of experience in the IT Services industry, specialising in large-scale Data Engineering and Data Transformation programs. The ideal candidate should possess strong delivery leadership capabilities across DataStage, Snowflake, and Kafka-based ecosystems, with proven experience managing multimillion-dollar accounts and driving customer success.
This role requires ownership of end-to-end delivery management, P&L accountability, stakeholder engagement, program governance, customer relationship management, and leadership of distributed delivery teams.
Key Responsibilities
Delivery & Program Management
- Lead end-to-end delivery of enterprise-scale Data Engineering, Data Migration, Data Modernization, and Analytics programs.
- Manage multiple concurrent projects/programs involving technologies such as IBM DataStage, Snowflake, Kafka, ETL/ELT pipelines, and cloud-based data platforms.
- Ensure successful delivery within scope, timelines, quality benchmarks, and budget commitments.
- Establish delivery governance frameworks, KPIs, SLAs, and risk mitigation strategies.
- Drive agile and hybrid delivery methodologies across cross-functional teams.
Customer & Stakeholder Management
- Act as the primary point of contact for customer leadership and executive stakeholders.
- Conduct weekly, monthly, and quarterly business reviews (QBRs) with customers.
- Build strong customer relationships, ensuring high CSAT and long-term strategic engagement.
- Manage escalations proactively and ensure timely resolution of delivery and operational issues.
- Participate in strategic discussions, roadmap planning, and transformation initiatives with clients.
Financial & P&L Management
- Own and manage a minimum $5 Million+ P&L portfolio/account.
- Drive revenue growth, profitability, margin optimization, and resource utilization.
- Forecast budgets, manage financial planning, and monitor project/account profitability.
- Support business development, solutioning, estimations, and presales activities.
Team Leadership & Resource Management
- Lead and mentor large global delivery teams comprising project managers, architects, developers, QA teams, and support personnel.
- Drive resource planning, competency development, succession planning, and performance management.
- Foster a high-performance, collaborative, and customer-centric culture.
- Manage onsite-offshore delivery models effectively.
Technical & Domain Oversight
- Provide strategic oversight for data platform implementations and modernization programs.
- Ensure best practices in:
- IBM DataStage
- Snowflake
- Kafka/Event Streaming
- ETL/ELT frameworks
- Data Warehousing & Data Lakes
- Cloud Data Platforms (AWS/Azure/GCP)
- Data Governance & Data Quality
- Collaborate with architecture and engineering teams to drive scalable and resilient solutions.
Required Skills & Experience
Mandatory Skills
- 15+ years of experience in IT Services/Consulting industry.
- Strong experience managing large-scale Data Engineering/Data Transformation programs.
- Hands-on background or strong understanding of:
- IBM DataStage
- Snowflake
- Kafka
- Proven experience managing $5 Million+ P&L/account portfolios.
- Strong customer-facing and stakeholder management experience.
- Experience conducting executive governance meetings, weekly reviews, and QBRs.
- Expertise in delivery governance, risk management, and operational excellence.
- Experience managing global onsite-offshore teams.
Preferred Skills
- Exposure to cloud platforms such as AWS, Azure, or GCP.
- Experience in Agile/Scrum delivery models.
- Knowledge of modern data architectures and real-time data processing.
- Presales and solutioning experience.
- Strong negotiation and conflict-resolution skills.
Educational Qualifications
- Bachelor's degree in Engineering, Computer Science, Information Technology, or related field.
- MBA or PMP certification is a plus.
Key Competencies
- Strategic Thinking
- Executive Communication
- Customer Relationship Management
- Financial Acumen
- Leadership & Team Building
- Problem Solving & Decision Making
- Delivery Excellence
- Stakeholder Management
Success Metrics
- Customer Satisfaction (CSAT)
- Delivery Quality & Timeliness
- Revenue & Margin Growth
- Resource Utilisation
- Team Engagement & Retention
- Program Governance Compliance
