Experience: 9.00 + years

Salary: Confidential (based on experience)

Shift: (GMT+05:30) Asia/Kolkata (IST)

Opportunity Type: Office ()

Placement Type: Full time Permanent Position

(*Note: This is a requirement for one of Uplers client - MoneyHop)

What do you need for this opportunity

Must have skills required:

Operations, Statutory Compliance, Payments, Cross border payments, Money Abroad, Forex payments

MoneyHop is Looking for:

Job Description -Head Of Operations

Cross Border Payments (Forex, Remittance & Cards)

Location -Bengaluru, India(onsite 5days working)

Salary - Open

Experience-9+ Years

Reports ToCOO

Notice -Immediate-30days

Education Must - Masters In any Stream

Type

Full-Time, On-Site

About MoneyHOP

MoneyHOP is an RBI-licensed cross-border payments platform simplifying international money movement

for students, families, and businesses. We operate at the intersection of forex infrastructure, regulatory

complexity, and high-speed transaction processing — serving education remittance, travel products

corridors across 30+ countries.

Having obtained the in-principal AD-II lice, MoneyHOP is entering its next phase of growth — and this role

is central to that journey.

www.moneyhop.co

How We Work

Operators First — We value execution over theory. If you're someone who builds, ships, and

iterates, you'll fit right in.

Ownership Mindset — End-to-end accountability.
Speed with Compliance — We move fast, but never cut corners on regulatory obligations.
Tech first from Scratch — Detail oriented with a tech-first mindset.
High Intensity, High Trust — Small team, outsized impact. We expect a lot and give a lot in

return.

The Role

We're looking for a Head of Operations to own and scale operations across forex, remittance, and prepaid

cards. This is not a maintenance role — it's a build role. You'll be responsible for product-scale

operations, team growth, compliance infrastructure, and geographic expansion.

You'll work closely with the COO, product, engineering, and compliance teams to ensure operational

excellence as we scale transaction volumes and enter new markets.

Key Responsibilities

Operations & Process

Own end-to-end remittance, forex, and card operations — from transaction initiation through

settlement and reconciliation

Design and enforce SOPs, workflows, and escalation matrices for all operational processes
Ensure SLA adherence across turnaround time, accuracy, and compliance benchmarks
Drive automation in partnership with product and engineering to reduce manual intervention and

improve throughput

Compliance & Regulatory

Ensure full compliance with RBI, FEMA, and LRS regulations across all operational touchpoints
Work with the compliance team to manage regulatory reporting, audits, and filings (including

CIMS, FLM-8, and AP Connect submissions)

Stay ahead of regulatory changes and proactively adapt operational processes

Metrics & Reporting

Define and track key operational metrics — TAT, cost per transaction, error rates, settlement

efficiency, and partner performance

Build and maintain a daily/weekly MIS and reporting framework for leadership visibility
Identify bottlenecks, drive root cause analysis, and implement corrective actions

Team & Scale

Hire, train, and scale the operations team as transaction volumes grow
Work cross-functionally with product, engineering, customer experience, and finance teams
Expand banking and payment partner relationships and support geographic expansion into new

remittance corridors

What You Must Bring

10+ years of experience in forex, remittance, or fintech operations, with at least 3 years in a

leadership role

Deep working knowledge of RBI regulations in some capacity.
Proven experience building and scaling operations teams in a high-growth, high-volume

transaction environment

Strong process orientation — you think in systems, SOPs, and scalable frameworks
Comfort with ambiguity and the pace of a startup environment

Good to Have

Experience with prepaid forex cards or multi-currency card products
Exposure to automation tools, workflow platforms, or BPM systems
Experience working with banking partners, correspondent banks, or payment aggregators
Familiarity with FEMA, LRS, AD-II licensing requirements, and cross-border payment mechanics

Why MoneyHOP

You'll be joining at a pivotal moment. MoneyHOP has an in-principal RBI AD-II licence, a proven product,

a growing customer base, and a strategic investor coming in. This is the rare opportunity to build a

regulated fintech's operations function from the ground up — with the backing to actually scale it.

If you're tired of maintaining someone else's systems and want to build your own, we'd love to hear from

you.

How to apply for this opportunity

Step 1: Click On Apply! And Register or Login on our portal.
Step 2: Complete the Screening Form & Upload updated Resume
Step 3: Increase your chances to get shortlisted & meet the client for the Interview!

About Uplers:

Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement.

(Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well).

So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Head Of Operations

Head - Core Operations