Job description

- Admission Counselor Tele-counselor

@Chandigarh University- Gharuan,Mohali, Punjab

Employment Type: Full-Time, Permanent || Shift: Day Shift (9:30 AM 5:30 PM) || Salary: 20,000 To 32,500 per month + Performance-Based Incentives

Job Summary

Chandigarh University is seeking dynamic, target-drivenAdmission Counselors / Senior Admission Counselorsto join its admissions team. The role involves proactive tele-calling, handling student and parent inquiries, counseling prospective students, and converting leads into successful admissions while consistently achieving enrollment targets.

Key Responsibilities

Tele-calling & Lead Management

Make100+ outbound calls per dayto prospective students and parents from provided lead databases
Handle inbound inquiries via phone, WhatsApp, and email professionally
Conduct cold calling and regular follow-ups on assigned leads
Maintain accurate records of conversations, follow-ups, and lead status in the CRM
Track daily, weekly, and monthly calling and conversion performance
Achieve assigned admission and enrollment targets

Admission Counseling

Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates
Understand student needs and recommend suitable academic programs
Build trust and long-term relationships with prospective students and parents
Follow up consistently until admission confirmation or closure

Qualifications & Skills

Graduate in any discipline
Minimum1 year of experienceas an Admission Counselor / Telecaller / Education Sales Executive
Experience inEducation or EdTech industrypreferred
Excellent verbal and written communication skills in English
Strong interpersonal, persuasive, and relationship-building skills
Target-oriented mindset with professional phone etiquette
Basic computer proficiency (MS Office, CRM tools)

Personal Attributes

Confident and persuasive communication style
Strong listening and objection-handling skills
Patient and professional while handling complex inquiries
Comfortable working in a fast-paced, target-driven environment

What We Offer

Attractive fixed salary with high incentive potential
7 days of training provided
Free bus facility withinTri-city (Chandigarh, Mohali, Kharar)
Stable day-shift working hours
Career growth opportunities with a reputed university

Preferred Candidate Profile

Experience in admissions, counseling, tele-sales, or lead conversion
Immediate joiners preferred

Contact : +91 89682 98393

Email:[HIDDEN TEXT]

Ibaadat M Jacob

HR Depatment

Chandigarh University

Admissions Counselor