Job description
- Admission Counselor Tele-counselor
@Chandigarh University- Gharuan,Mohali, Punjab
Employment Type: Full-Time, Permanent || Shift: Day Shift (9:30 AM 5:30 PM) || Salary: 20,000 To 32,500 per month + Performance-Based Incentives
Job Summary
Chandigarh University is seeking dynamic, target-drivenAdmission Counselors / Senior Admission Counselorsto join its admissions team. The role involves proactive tele-calling, handling student and parent inquiries, counseling prospective students, and converting leads into successful admissions while consistently achieving enrollment targets.
Key Responsibilities
Tele-calling & Lead Management
- Make100+ outbound calls per dayto prospective students and parents from provided lead databases
- Handle inbound inquiries via phone, WhatsApp, and email professionally
- Conduct cold calling and regular follow-ups on assigned leads
- Maintain accurate records of conversations, follow-ups, and lead status in the CRM
- Track daily, weekly, and monthly calling and conversion performance
- Achieve assigned admission and enrollment targets
Admission Counseling
- Counsel students and parents regarding university programs, eligibility criteria, admission process, fee structure, scholarships, and key dates
- Understand student needs and recommend suitable academic programs
- Build trust and long-term relationships with prospective students and parents
- Follow up consistently until admission confirmation or closure
Qualifications & Skills
- Graduate in any discipline
- Minimum1 year of experienceas an Admission Counselor / Telecaller / Education Sales Executive
- Experience inEducation or EdTech industrypreferred
- Excellent verbal and written communication skills in English
- Strong interpersonal, persuasive, and relationship-building skills
- Target-oriented mindset with professional phone etiquette
- Basic computer proficiency (MS Office, CRM tools)
Personal Attributes
- Confident and persuasive communication style
- Strong listening and objection-handling skills
- Patient and professional while handling complex inquiries
- Comfortable working in a fast-paced, target-driven environment
What We Offer
- Attractive fixed salary with high incentive potential
- 7 days of training provided
- Free bus facility withinTri-city (Chandigarh, Mohali, Kharar)
- Stable day-shift working hours
- Career growth opportunities with a reputed university
Preferred Candidate Profile
- Experience in admissions, counseling, tele-sales, or lead conversion
- Immediate joiners preferred
Contact : +91 89682 98393
Email:[Confidential Information]
Ibaadat M Jacob
HR Depatment
Chandigarh University
