ticketing systems , it service management principles, Erp, SAP, Problem Management, Incident Management, Change Management, Service Level Management, Capacity Management, KPI frameworks, monitoring solutions, CMDBs, ITSM tools, SAP application landscapes, Service Continuity Management

Sap Basis Administration, Database Management, SAP security access management, transport management, data-driven solutions, Managing Audits, Tms, Governance Risk and Compliance, HANA infrastructure sizing, Identity Access and Governance, landscape governance

Scrum, Itil, Request Management, Program Governance, Financial Reporting, Risk Management, SAP AMS, Budgeting, SOW Creation, ServiceNow ITSM, SAP Techno-Functional Expertise, Agile Practices, Pmp

Scrum, Process Automation, Operational Excellence, Analytical, Reinsurance

Microsoft Excel, SAP, Power Bi, Governance workshops, Process and methodology improvement, Six Sigma, Value definition, Stakeholder Engagement, ERP systems, Data visualization tools, Salesforce, Enterprise function analysis, Root Cause Analysis, Pmp, Performance management, Management Consulting