Job Title: E-commerce Operations Executive

Location: Sector 88, Noida

Experience: 2–5 Years

About the Role

We are looking for a detail-oriented E-commerce Operations Executive to manage end-to-end operations across our website and marketplaces such as Nykaa and Myntra. This role involves overseeing inventory, ensuring smooth order fulfillment, optimizing marketplace performance, and driving operational efficiency through strong data management and reporting.

Key Responsibilities

Inventory Management

Maintain accurate and real-time inventory across all platforms
Ensure stock synchronization between warehouse and marketplaces
Monitor stock levels and plan timely replenishment to avoid stock-outs or overstocking

Order Fulfillment

Manage the complete order lifecycle from processing to delivery
Handle returns, cancellations, and customer issue resolution efficiently
Coordinate with logistics partners for timely dispatch and delivery

Marketplace Operations

Manage product listings, pricing, and catalog accuracy
Ensure high visibility and error-free operations across platforms
Monitor platform compliance and resolve listing-related issues

Campaign Execution

Plan and execute promotions and marketplace campaigns
Optimize pricing and track campaign performance
Coordinate with platform account managers for campaign execution

MIS & Reporting

Prepare daily, weekly, and monthly MIS reports
Analyze sales, inventory, returns, and operational performance data
Generate actionable insights for process improvement and business growth
Create dashboards and reports using advanced Excel functions

Coordination

Work closely with warehouse, production, and marketplace teams
Ensure smooth day-to-day operational flow

Requirements

2–4 years of experience in e-commerce or marketplace operations
Hands-on experience with Unicommerce is mandatory
Strong MIS reporting knowledge
Expert-level proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, HLOOKUP, formulas, dashboards, data analysis)
Experience managing marketplaces like Nykaa, Myntra.
Strong analytical and problem-solving skills
Good communication and coordination abilities
Ability to work in a fast-paced environment