Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your Role And Responsibilities

As a Package Specialist: Oracle ERP Financials Cloud, you will support Oracle ERP Finance Cloud Applications, ensuring smooth operations and optimizing the use of financial modules. This role involves providing functional and technical support to resolve issues and ensure compliance with financial and system processes. Your primary responsibilities will include:

Troubleshoot Issues: Troubleshoot and resolve technical and functional issues related to Oracle ERP Finance Cloud Applications, including Core Application Finance application skills such as General Ledger, Account Payable, and Account Receivable.
Coordinate with Stakeholders: Coordinate with Oracle and business users to resolve issues, apply patches or enhancements, and ensure compliance with financial and system processes.
Apply Patches and Enhancements: Apply patches or enhancements to Oracle ERP Finance Cloud Applications to ensure smooth operations and optimize the use of financial modules.
Support Niche Applications: Provide support for niche/supporting applications such as Accounting Hub, Lease Accounting, and Revenue Management Cloud Service.
Ensure Compliance: Ensure compliance with financial and system processes, and maintain accurate records of issues and resolutions.

Preferred Education

Master's Degree

Required Technical And Professional Expertise

Oracle ERP Finance Cloud Applications: Experience with supporting and troubleshooting Oracle ERP Finance Cloud Applications, including Core Application Finance application skills such as General Ledger, Account Payable, and Account Receivable.
Financial Module Support: Experience with providing functional and technical support to resolve issues and ensure compliance with financial and system processes.
Niche Application Support: Exposure to supporting niche/supporting applications such as Accounting Hub, Lease Accounting, and Revenue Management Cloud Service.
Patch and Enhancement Implementation: Experience with applying patches or enhancements to Oracle ERP Finance Cloud Applications to ensure smooth operations and optimize the use of financial modules.
Issue Resolution Coordination: Experience with coordinating with Oracle and business users to resolve issues and ensure compliance with financial and system processes.

Preferred Technical And Professional Experience

Niche Application Expertise: Exposure to supporting niche/supporting applications such as Accounting Hub, Lease Accounting, and Revenue Management Cloud Service, with ability to provide functional and technical support.
Advanced Troubleshooting Skills: Experience with troubleshooting and resolving complex technical and functional issues related to Oracle ERP Finance Cloud Applications.
Financial Process Knowledge: Exposure to financial and system processes, with understanding of compliance requirements and ability to maintain accurate records of issues and resolutions.

Package Specialist-Oracle ERP Financials Cloud

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