Job description

We are currently seeking a highly motivated individual with solid technical credentials for the position of Cloud Engineer within our Service Management organization. In this role, you will collaborate with technology peers and business partners to build and deploy the foundation for the next generation of modern cloud native software applications and services for Thomson Reuters.

About the Role

In this opportunity as a Cloud Engineer, you will:

Amazon, Microsoft Azure and Google cloud providers, focusing on landing zone services, tools, and processes.

PaaS (Platform as a Service) or IaaS (Infrastructure as a Service) solutions

Discrete micro services with simple repeatable cloud native architectural patterns

Utilizing a variety of open source software and tools

Continuous delivery and Infrastructure automation tools such as Git and Azure DevOps

Programming languages such as Python, C#

Scripting languages such as Bash

Distributed data stores such as S3, DynamoDB, RDS, Azure Storage, CosmosDB, Azure SQL, and Redis cache

Security best practices for cloud

Serverless architecture such as AWS Lambda, Azure Functions

Container technology such as Docker, AWS ECS, Azure Kubernetes Service

Cloud Monitoring such as Azure Monitor and DataDog

Test automation frameworks including C# Unit Testing and Postman API testing.

Participate in a high-performance Cloud Ops team in all aspects of operating a production, hosted product in the cloud (AWS/Azure.)

Participate with peers in the 24/7 rotation to provide service/infrastructure support and troubleshooting assistance.

Operations work includes resource provisioning, deployments, troubleshooting, monitoring, alerting, configuration management, access management, and continually improving the standards for these activities

Responding to Alerts, ServiceNow-based ticketing system to resolve incidents and requests for the supported environment.

Handle Change and Incident Management for CloudOps team.

Developing and refining solutions and services for Cloud Landing zones, working with all cloud providers and their landing zone services, tools, and solutions.

Work with other teams (including development, client services, product management, security) in a CI/CD environment

Communicate effectively (a critical skill) to ensure accuracy of work (including creating and updating team documentation), requirements are met, and expectations are set.

Coding for infrastructure continuous build and delivery automation

Ensure consistency with cloud architectural guiding principles for assigned projects

Keep up to date with emerging cloud technology trends open source and cloud vendors such as AWS, AZURE & Google.

About You :

Youre a fit for the role of Cloud Engineer if you:

Skills with Cloud Landing zones, AWS, Microsoft Azure or GCP.

Minimum of 3 to 6 years engineering experience including:

Scripting languages such as Python, Perl or UNIX/Shell

Proven ability to learn new technologies quickly

Proven ability to solve complex problems independently

Excellent communication skills, including effective presentation skills

1+ years of experience within a development team including the following:

Effective time management, ability to plan and prioritize work, communicate project status, roadblocks, accomplishments, and effectively manage and prioritize a diverse workload

Demonstrated ability to take ownership of problems, identify solutions and driving resolution

Demonstrated ability to work well within a team environment and one on one

Building cloud native applications and services following cloud native architecture methodologies running in the public cloud

Comfortable working in Windows and *Nix environments including writing scripts

Experience demonstrating best practices through a consultative approach:

Outgoing innovator investigating new technologies and suggesting technology and/or process improvements

oCreative problem solving, troubleshooting skills, and critical thinking skills#LI-SS6

Whats in it For You

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, youll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

Career Development and Growth:By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

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