Customer Service, Customer Support, Customer Retention, international banking, International Voice Support, Banking Voice Process, banking collections, Debt Collection, Upselling, Cross Selling

Customer Support, Product Knowledge, Hindi, Problem-solving

Customer Service Skills, Communication Skills, Interpersonal Skills, Analytical Skills, problem-solving skills

product service , Tableau, Customer Support, Customer Service, CSAT, CRM

ticketing systems , Microsoft Office, crm software

ticketing systems , Salesforce, customer support software, zendesk, CRM, Freshdesk

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Ability to handle multiple conversations and manage time effectively