Job description

Essential Services : Role & Location fungibility

At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service.The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.

About the role

The Manager - Retail Treasury Product (RTP) will be responsible for handling various aspects of Treasury Front Office Applications like Product Management, Customer service, Product Control & Process Management, and maintaining Reports & Analysis. As a RTP Manager , he/ she will be serving the role of a Business Analyst , managing the Front Office Treasury application built to cater Banks Dealers as well as its customers.

Key Responsibilities

Product Management: The Manager is also responsible for handling business requirements related to new projects, enhancements, bug fixes of the applications. Calculating returns expected from the project and having thorough understanding system functionalities and basis map user requirements and provide solutions is also part of the role. This position will also require leading discussions with vendors / internal IT team for project scoping, planning, documentation, costs, timelines and delivery. The incumbent should be also be reviewing functional documents, prepare solution documents, getting signoff on the requirements from relevant stakeholders, review test cases, configuring systems, conducting UAT with the stakeholders & oversee Implementation.
Customer service perspective: The Manager will be conducting demos for customers as well as internal sales team, ensuring the system features are well informed to stakeholders and ensuring smooth functioning of systems at all time. Resolving issues by coordinating with relevant teams is also part of the profile.
Product Control & Process Management: The Manager will be responsible to corporate new processes or document any changes to existing process into the product note and ensure adherence of the same and will be involved in all the application regular maintenance related activities and ensure minimal impact on business (OS patching/ Security fixes/ DR drill etc.

Qualifications & Skills

Educational Qualification: MBA or Graduates with 3 to 5 years of experience in treasury products is preferred.
Technical Skills: Strong Microsoft Word, PowerPoint and Excel skills.
Soft skills: Excellent verbal and written communication skills.

About the Business Group

Markets Group (MG) provides treasury solutions to the customers in the corporate ecosystem consisting of large, mid and small enterprises. Treasury solutions consist of forex services, derivatives, structured products, interest rate hedging solutions amongst others. The team works closely with the Corporate Relationship teams and provide solutions suited to the needs of the customers. These solutions are embedded through the life cycle of corporate relationships across working capital, lending, payment solutions, supply chain finance, structured trade etc. The team works closely with customers to help them manage their financial risks with the right suite of products and solutions.

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