Tickadum - Access Everything

We're building India's access-first experiences platform. We curate and package premium global and domestic experiences — sports, concerts, cultural moments — and make them accessible across price points.

India's experience economy is exploding. Access is fragmented, unreliable and often unaffordable. The platform is solving that — by combining technology, partnerships and storytelling.

We are not building yet another platform. We are building a category.

Key Responsibilities

1. Website Content Management

Upload, update, and maintain sports experiences, events, and related content on the website
Ensure all listings (descriptions, images, pricing, schedules) are accurate and optimized
Perform regular audits to identify and fix errors, outdated information, or inconsistencies
Coordinate with design and marketing teams to ensure content aligns with brand guidelines

2. Content Coordination

Liaise with vendors, partners, and internal teams to gather necessary content and updates
Manage content calendars for new experiences, promotions, and seasonal updates
Ensure timely publishing of new listings and campaigns

3. Operations & Backend Management

Handle backend CMS (Content Management System) operations efficiently
Support inventory updates, availability tracking, and booking-related content adjustments
Troubleshoot content-related issues and escalate technical problems when required

4. Cross-functional Collaboration

Work closely with marketing, product, and operations teams for campaign launches
Assist in coordinating promotional banners, landing pages, and featured listings
Support customer experience improvements through accurate and user-friendly content

5. Quality Control & Optimization

Maintain high standards of content quality, formatting, and consistency
Work with the SEO team to aid in implementing best practices (keywords, metadata, descriptions) where applicable
Monitor performance of listings and suggest improvements

6. End to End Backend

Oversee the complete order journey including order processing, invoicing, payment coordination, fulfilment, real-time tracking, and reporting.
Ensure timely and accurate execution by collaborating with internal teams and external partners to manage dependencies and maintain smooth operations.
Maintain data integrity across systems, monitor transactions, resolve discrepancies, and proactively identify and address operational bottlenecks.
Drive efficiency through process improvements, adherence to SOPs, and data-driven insights while ensuring a seamless customer and partner experience

Required Skills & Qualifications

Bachelor's degree in any discipline (preferably Marketing, Communications, or related field)
1–3 years of experience in content management, website operations, or similar role
Familiarity with CMS platforms (e.g., WordPress or custom systems)
Strong attention to detail and organizational skills
Good written and verbal communication skills
Ability to manage multiple tasks and deadlines efficiently

Preferred Skills

Basic understanding of SEO principles
Experience in e-commerce, travel, or sports industry platforms
Knowledge of image editing tools or basic HTML is a plus

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