As passionate about our people as we are about our mission.

Why Join Q2

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our Circle of Awesomeness award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Software Engineer contributes to the development, integration, and operationalization of AI agents within the AI Producer Team, responsible for building and operating Q2's agentic AI ecosystem (AI agents, reusable AI framework, shared data connectors, and governance-aligned delivery).

This role focuses on implementing well-defined components of agentic workflows and backend services under guidance from senior engineers. The engineer will gain hands-on exposure to production AI systems while ensuring engineering rigor and reliability.

Key Responsibilities

Implement AI Workflow Components

Develop components of RAG pipelines (data ingestion, chunking, embeddings).
Implement integrations with internal systems.
Build API endpoints supporting agent execution.
Assist in implementing tool-calling logic under guidance.

Support Reliability & Testing

Write unit, integration, and regression tests.
Implement logging and monitoring hooks.
Debug agent failures and retrieval mismatches.
Support evaluation runs and assist in analyzing results.

Platform & Code Quality Contribution

Contribute to shared AI utilities.
Follow established architectural standards.
Participate in code reviews.
Document technical implementation details.

Education & Experience

A four-year bachelor's degree in computer science, Software Engineering, Information Technology, or a related technical field (or equivalent practical experience).
2–5 years of experience developing backend systems or APIs.
Exposure to LLM-based development, generative AI features, or retrieval-based systems (academic, project, or production experience).
Strong programming fundamentals and experience working in production codebases.
Familiarity with containerized environments and modern CI/CD practices.
Strong proficiency with Infrastructure as Code (IaC) using Terraform and GitOps principles

AI / LLM Exposure

Exposure to LLM-based development (projects, features, or internships).
Basic understanding of:

Embeddings
Vector search
Prompt construction
Retrieval-based systems

Awareness of common failure modes (hallucination, irrelevant retrieval).

Backend Engineering

Strong coding skills in Python or equivalent.
Experience building REST APIs or backend services.
Understanding of software engineering fundamentals (data structures, system design basics).

Infrastructure

Exposure to containerization (Docker).
Familiarity with cloud environments.
Basic understanding of CI/CD concepts.

Level Distinction

Executes clearly scoped tasks.
Learns and applies AI production patterns.
Limited architectural ownership.
Focused on high-quality implementation and growth

This position requires fluent written and oral communication in English.

Health & Wellness

Hybrid Work Opportunities
Flexible Time Off
Career Development & Mentoring Programs
Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
Community Volunteering & Company Philanthropy Programs
Employee Peer Recognition Programs – You Earned it

Click here to find out more about the benefits we offer.

Our Culture & Commitment

We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.