Lotus Notes, Antivirus Security software, LAN switches, SAP client, CrowdStrike, Active Directory, Network concepts, Ms Outlook

Servicenow, BMC Remedy, Microsoft Office 365, Outlook, Desktop Troubleshooting, Vpn, Windows 10, audio-video conferencing, Active Directory, Jira Service Management, meeting room technologies, ManageEngine, Teams, end-user support

Wan, Switches, Firewalls, Microsoft Intune, Vpn, Lan, Routers, Windows Autopilot, Wi-Fi, Active Directory, network printer setup, macOS operating systems, Microsoft 365 applications, IP address configuration, ITSM tools

Os Installation, Desktop Support, Desktop Troubleshooting, Windows Installation