Genesys, JIRA, Api Testing, Sql, Azure DevOps, five9, telephony platforms, IVR navigation, call recording validation, omnichannel capabilities, NICE CXone, call transfer processes, Dynamics 365 Customer Service, contact center solutions, case creation validation, CTI testing, Avaya

Team Mentoring, Business Process Analysis, Microsoft Dynamics Ax, User Training, User Acceptance Testing, Requirements Gathering, Test Case Development, Go-Live Support, Erp Implementation, Fit-Gap Analysis, Functional Troubleshooting, Quality Assurance Support, Post-Deployment Support, Stakeholder Management, Functional Design Documents, Analytical Thinking, Problem Solving, Dynamics 365 Finance and Operations, ERP Functional Consulting, Functional Requirement Documents, Client Workshops, Process Documentation, Offshore Team Collaboration, Solution Configuration, Solution Presentations

requisitions , Sql, Regression Testing, Approvals, Tivoli Workload Scheduler, Coupa, Purchasing Inventory Accounts Payable and General Ledger integrations, PeopleSoft Purchasing, Functional and process documentation, epro, EProcurement, PeopleSoft Query Manager, Hypatos, AtPar, Sourcing, SDLC Knowledge, UAT Business Sign-off Management, PO Closures, SYMMETRIC, Purchase Orders, SOTI, PUM Image Upgrades, GHX, Dispatching

Data Migration, Reporting Tools, User Training, SAP Payroll, S/4HANA, Concurrent Employment, ABAP Knowledge, Integration Skills, Compliance Management, Configuration Expertise

Integration Broker, Workflow, Regression Testing, Peoplesoft Fscm, Grants Management, PUM upgrades, Project Costing, Security, PeopleSoft Query

system documentation , Oracle Account Reconciliation Cloud (ARCS), System Integration Testing, Solution Delivery, User Acceptance Testing, Test Plans, ARCS application, Custom reconciliation reports, Technical design and implementation, Application Development support, EPM cloud, Conference Room Pilot sessions, Requirements documents, Design documents, Production deployment and roll out, Configuring and implementing ARCS application, Training materials, Functional Specifications Document, Account Reconciliation process, EPM architecture design

Sap Plm, Power Bi, Excel, Sql, GenAI tools, ETL platforms, SAP S 4HANA