Assistant Manager / Business Development Manager - Sales

The Assistant Manager / Business Development Manager (BDM) - Sales is responsible for achieving sales budgets, expanding the customer base, and meeting defined targets related to Gross Profit (GP) and/or volume. This role requires an individual with strong sales and business development expertise, capable of meeting new prospects, maintaining relationships, and executing effective sales strategies within the international freight forwarding industry. The ideal candidate will be a self-driven, results-oriented individual with excellent communication, negotiation, and organizational skills.

Responsibilities:

Meet a minimum of 5 new prospects daily and report back to the Regional Sales Manager (RSM)/Deputy General Manager (DGM) for New Business Development.
Identify new business opportunities and build relationships to secure new accounts in line with company sales targets.
Develop sales and business plans to acquire new accounts while fostering relationships with existing ones.
Plan and execute direct sales activities to achieve monthly sales revenue and volume targets for Sales Activities & Reporting.
Generate daily sales reports and provide feedback to RSM/DGM for performance reviews.
Maintain and track KPIs, ensuring alignment with set sales targets and objectives.
Work with existing accounts to increase sales opportunities and enhance customer satisfaction for Client Management & Relationship Building.
Follow up on sales inquiries and leads using appropriate methods to ensure timely conversion.
Review performance levels with clients regularly and address any concerns or feedback.
Collect competitor and market data consistently and share insights with the team and RSM for Market Intelligence.
Approach MNCs and other major customers as assigned by management.
Generate and forward market leads and competitor information to CSM and RSM.
Pass all sales opportunities to Customer Service Manager (CSM) for follow-up actions (quotes, sales mailers, closure) for Sales Process & Documentation.
Ensure all sales activities are documented as per management's directive, including entering details in the E-cargo portal.
Facilitate weekly and monthly sales performance meetings with the Sales Team/DGM for Sales Performance Review.
Prepare and present detailed sales activity and performance reports for management.

Skills and Qualifications:

Ability to prospect and secure new customers and markets in New Business Acquisition.
Skilled in planning and executing sales activities to meet revenue and volume goals in Sales Strategy.
Ability to gather competitor data and market trends to inform sales decisions in Market Intelligence.
Expertise in managing customer relationships and growing existing accounts in Relationship Building.
Deep understanding of international logistics, freight forwarding, and supply chain management is required.
Proficient in generating and analyzing sales performance reports in Sales Reporting.
Strong negotiation skills with a focus on closing deals and expanding business opportunities.
Familiarity with using CRM platforms (e.g., E-cargo portal) and maintaining accurate sales records in CRM Software & Documentation.
Ability to work collaboratively with internal teams (Sales, Operations, CSM) for seamless service delivery in Team Collaboration.
Excellent communication and interpersonal skills, with the ability to deliver effective solutions to clients.
Strong negotiation skills with the ability to close deals efficiently.
Persistent and determined with the resilience to meet challenging goals and targets.
Highly organized with the ability to manage multiple priorities and meet deadlines.
Capable of motivating teams and coordinating with various stakeholders to achieve sales targets in Leadership Abilities.

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