Key Responsibilities

ER Programme Framework & Policy Management

Execute and embed ER programme frameworks, policies, and procedures to ensure fair, consistent, and compliant application across India.
Localise global ER strategies to fit India's cultural, legal, and business context while maintaining corporate alignment.
Partner with HR leadership and business stakeholders to coach HR teams on ER best practices.
Continuously review and adapt ER policies to evolving business priorities and regulatory changes.
Support the Regional Head of ER in defining and executing ER strategy for APAC.

Case Investigations & Management

Independently oversee investigations, grievances, and disciplinary actions of all complexity levels.
Mediate and facilitate resolutions for complex employee disputes, applying negotiation and problem-solving skills.
Manage cases related to under-performance, involuntary exits, and redundancies, ensuring compliance with Indian laws and global standards.
Exercise sound judgment in decision-making, escalating sensitive or high-risk matters appropriately.

Stakeholder Engagement

Build strong collaborative relationships with HR leadership, Legal, and Ethics & Compliance teams.
Act as a key ER advisor in disciplinary committees and internal governance forums.
Influence and coach stakeholders to drive a positive ER culture aligned with company values.

Analysis & Reporting

Utilize Case Management Systems to track ER cases, investigations, and outcomes.
Monitor ER metrics to identify patterns, emerging risks, and improvement areas.
Generate status reports and dashboards for HR partners and senior leadership.
Provide data-driven recommendations to enhance policies, engagement, and ER practices.

ER Training & Development

Design and deliver training programs on ER topics such as POSH, conflict resolution, and effective communication.

Associate Director Employee Relations