Dear Candidate ,

Hope this mail finds you in good health and spirit!!

I am Shivani Chaturvedi from Artech Infosystems Pvt Ltd, hiring for Capgemini -KOLKATA

Note: Please share your Selfie with Pan

And fill below Details.

Position Name: International Chat Process

Client: Capgemini

Payroll – Artech

5 Days Working

Budget - 2.7 LPA ( 172500 in- hand )

Grade – A2 (0-4 Years)

Location – Kolkata/ Noida

Shift- Night shift (Work from office )

Note- Candidate would be Joining after complete BGV Done

Note- Candidate should have work experience in US Voice Process and it should be there in their resume

Minimum (6 Months) or Fresher experience navigating multiple/concurrent digital chat interactions.
Prior digital/call center experience preferred.
Familiarity with Microsoft Office applications.
Must possess excellent written and oral communication, listening, and comprehension skills.
Typing Speed 30 WPM with 94% accuracy
Must possess effective time management and organizational skills.
Stellar customer service skills and the ability to de-escalate customer frustration.
Superior problem-solving skills and the ability to work independently and objectively.
Dedication to the customer experience with the ability to build and maintain strong relationships.
Team oriented and self-motivated.

Required Skills & Qualifications:

Knowledge of US culture and customer behaviour

Interested can share cv at [HIDDEN TEXT] or can call me at 9193549698 .

Please feel free to get back to us in case of any queries. Thanks.

Thanks & Regards,

Shivani Chaturvedi

(Sr HR - Staffing)

+91-9193549698

E-mail : [HIDDEN TEXT]

Interternational Chat Process

Doctor - Telemedicine Consultation, Remote,Consultant Physician