Customer Support, CRM knowledge, Basic Computer Skills, Spoken English communication, Problem-solving, Customer-handling

E-commerce order lifecycle, Basic Excel, shipment tracking processes, CRM or logistics platforms, NDR, In-transit, operational tracking systems, Rto

ticketing systems , Automation Tools, Dashboards, CRM platforms, AI-enabled customer support technologies

Good problem-solving ability, Professional customer-handling skills, Excellent verbal and written English skills, Strong listening and comprehension abilities, Ability to work in a target-driven and fast-paced environment, Ability to handle difficult customer situations professionally, Fluent English communication, Strong customer-service orientation

Computer Applications, Typing, Data Entry, Communication Skills

Ms Office, CRM Tools, English, Arabic, online order management systems

Customer Service, Problem Solving, Technical Support, crm software, Data Entry, Multitasking