Excel, Ms Office, zendesk, Customer Support, Looker

Salesforce, Call Monitoring, Workforce Management, Telephony, Benefits, Contact center technologies, Peoplesoft, Hr, Us Payroll, Microsoft Office Suite, CRM

Log Analysis, troubleshooting across web applications and integrated systems, browser developer tools

Stripe, SaaS billing support, zendesk

Apis, Sso, Web Applications, Cloud Applications, authentication processes, payment services providers, DMARC, Technical Troubleshooting, MFA, SPF, DKIM, merchant processing, Infrastructure, Bookkeeping, payment platforms, credit card processing, single-page applications

Confluence, Apis, JIRA, Sql, zendesk, Notion, intercom, Freshdesk

Problem Management, Salesforce, Customer Service, Troubleshooting, Technical Concepts